SHIPPING POLICY
At ACTZ Unlimited, LLC, we strive to ensure a seamless and efficient shopping experience for
our customers. Here's what you need to know about our shipping policy:
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Shipping Cost: We offer flat-rate shipping for all orders within the contiguous United States. The shipping cost is $8.99 per order, regardless of the size or weight of your purchase.
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Delivery Time: Once your order has been processed and confirmed, you can expect delivery within 7 to 10 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may affect shipping carriers.
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Order Processing: Orders are typically processed and shipped within 1 to 2 business days after payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information to monitor the progress of your delivery.
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Shipping Method: We partner with reputable shipping carriers to ensure timely and secure delivery of your order. Your package will be shipped via standard ground shipping unless expedited shipping options are selected during checkout.
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Shipping Restrictions: At this time, we only offer shipping within the contiguous United States. We do not ship to PO boxes, APO/FPO addresses, or international destinations.
For any further questions or concerns regarding shipping, please don't hesitate to contact our
customer support team. We're here to assist you every step of the way.
REFUND POLICY
At ACTZ Unlimited, LLC, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refund policy to provide you with peace of mind:
Eligibility: To be eligible for a refund, the item must be unused, in its original packaging, and in the same
condition as when you received it. Refunds are available for products returned within 30 days of the original purchase date.
Initiation of Refund: To initiate a refund, please contact our customer support team with your order details and
reason for return. Once your return request is approved, you will receive instructions on how to return the item.
Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on
our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of your item.
Refund Processing: Upon receipt and inspection of the returned item, we will process your refund within 3 to 5
business days. Refunds will be issued to the original method of payment used for the purchase.
Non-Refundable Items: Some items may not be eligible for refunds due to hygiene and safety reasons, such as intimate apparel and certain adult products. Please refer to the product description for details.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will arrange for a replacement or refund as appropriate.
Refund Exceptions: We reserve the right to refuse refunds for items that do not meet the eligibility criteria outlined in this policy.
If you have any questions or concerns about our refund policy, please don't hesitate to reach out
to our customer support team. We are here to assist you and ensure.